Frequently Asked Questions

Everything you need to know about shopping with NorwegianShop24

What are your standard shipping times?

We offer worldwide shipping. Domestic orders within Norway typically arrive in 2-4 business days, while international shipping usually takes 7-14 business days depending on the destination.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your shipment's progress.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

NorwegianShop24 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Vipps, and Klarna for flexible payment options.

Are your products authentically sourced?

Yes, we pride ourselves on quality. All products sold on NorwegianShop24 are sourced directly from reputable manufacturers and authorized distributors to ensure 100% authenticity.

Do I have to pay international customs duties?

For orders within the EEA, customs duties are included. For other international destinations, customers are responsible for any local import taxes or duties levied by their country's customs office.